Tuesday, May 22, 2018


This article is about the specific approach to quality management from the 1980s. For quality management, in general, see Quality management.
Total quality management (TQM) consists of organization-wide efforts to install and make a permanent climate in which an organization continuously improves its ability to deliver high-quality products and services to customers. While there is no widely agreed-upon approach, TQM efforts typically draw heavily on the previously developed tools and techniques of quality control. TQM enjoyed widespread attention during the late 1980s and early 1990s before being overshadowed by ISO 9000, Lean manufacturing, and Six Sigma.

CONTENTS
1) understanding total quality management
2) The role of TQM method
3)List of methods
4)Purpose of methods
5)management methods
6)Analytical Methods
7)Idea generation
8)Data collection,Analysis and Display



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This article is about the specific approach to quality management from the 1980s. For quality management, in general, see Quality manage...